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Intake
Serve the right demographic mix
Are there under-served populations in your program and do you have the right mix of demographics?
Challenge
Sometimes you need to serve an under-served demographic group of people, and tracking how you are going helps this.
Some of our clients have, for example, contractual KPIs on minimum % of clients who are Aboriginal or Torress Straight Islander, or who are ‘youth’.
Solution
Dashboards can be designed to help you check this overall, but also by geographic region, or staff team to see where the issues might stem from.
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